Fabric Return
Once your beautiful products are completed we are happy to return your remaining fabric.
You have two options:
-Pay for shipping and handling only ($20)
-Add on our Cherish Heirloom Drawer Protector
The Cherish Heirloom Drawer Protector with Acid-Free Issue is made with museum-quality materials. It can help prevent your extra fabric from yellowing or accumulating dust. Perfect for laying flat on a closet shelf or in-drawer storage.
Please note that per our policy, your extra fabric will be returned to you in separate shipment about one week after you receive your finished heirlooms. (We want to make sure you love your designs!)
Unbox the Dress 632 W. 4th St Winston Salem, NC, 27101
You can ship it in its original box, or to save money, feel free to repackage it in a smaller box. We will confirm receipt of your dress via email within two days of your dress arriving at the studio. At that point we will set up your phone consultation to review the plans and details of your order.
Make sure to include the first and last name (the same one used to place your online order) on the outside or inside of your dress shipment! Your order number is also helpful but not required.
*Due to COVID-19 related shipping delays, our team recommends that you ship your wedding dress to us via FedEx or UPS.
Return Shipping Expect your return shipment from us through UPS (unless you have a P.O. Box). You'll receive tracking information via email once your Collection has shipped. Most shipments arrive between 3-5 business days, although inclement weather can cause further delay.
Unfortunately we do not accept international orders at this time.
United StatesWonderful Experience!
I was very pleased with professionalism of your staff and the wonderful products. I ordered a clutch purse, ring pillow, and garter. Everything turned out beautiful, and my daughter-in-law loved them! I requested to have my dress returned afterwards, and I loved the care that was taken to wrap it so carefully. Thank you for helping turn my dress into another beautiful memory! Geniene Villanueva
