Frequently Asked Questions

The Unbox the Dress team is happy to offer museum-quality preservation and storage for our clients who have reaming wedding dress fabric. Trust the experts to protect your wedding dress fabric so it can be passed down to the next generation or transformed into more one-of-a-kind heirlooms when the time is right for your family. 

1. How Does a Save the Dress Membership Protect My Wedding Dress Fabric?

When storing your remaining wedding dress material, our team uses “white glove” care and industry-best preservation materials.  Your dress fabric will be housed in our climate controlled and secure storage facility protecting your dress from potential sun damage, dust, mold, mildew, pests, water damage, and general yellowing.

2. How will my Wedding Dress Fabric be Stored?

Depending on the amount of wedding dress fabric you have remaining, your dress with either be stored in a muslin-garment bag or a small preservation chest. These museum-quality materials will be packed with acid-free tissue to prevent yellowing. 

3. Can I also Store my Bridal Accessories?

The storing of any veil, headpiece, slip or bridal accessories is included in your Save the Dress subscription! 

4. When I'm ready to Create Additional Heirloom Products from my fabric, what do I do?

Once your membership is active, you can start the dress redesign process at any time free of charge. Simply let our team know and we will start the fun, exciting process with you! Leftover fabric can also be returned to you at any time for the cost of shipping. 

4. How do I cancel my membership? What will happen to my fabric?

Save the Dress memberships are billed annually. You will be notified 30 days prior to your annual billing and can cancel your membership without penalty at that time. If you’d like to cancel during the year, a $40 processing fee will apply. Your dress will be returned to your address of choice for the cost of shipping, or you can donate your dress to our team.

Still have questions? Feel free to contact us HERE.